Bolt: Request a Ride

4.8
80.3L reviews
10Cr+
Downloads
Content rating
PEGI 3
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Use your smartphone to order a ride, get picked up by a nearby driver, and enjoy a low-cost trip to your destination.

Why choose Bolt?
• Get a comfortable, low-cost ride.
• Fast arrival times, 24/7.
• See the price of your ride before you order.
• You can pay inside the app (Credit/Debit/Apple Pay).

Easily request a ride with the Bolt app:
1. Open the app and set your destination;
2. Request a driver to pick you up;
3. See your driver's location on the real-time map;
4. Enjoy the ride to your destination;
5. Leave a rating and pay.

Bolt features that require the app to stay running in the background:

• Emergency assist: Riders can quickly and discreetly alert an emergency response team with our in-app Emergency Assist button. This also notifies our dedicated safety team, who will make an immediate welfare call.
• Audio trip recording: Allows riders to trigger an in-app audio recording if they ever feel uncomfortable during a ride.
• Private phone details: When a rider makes a call via our app, the caller’s phone number remains hidden.

*We're dedicated to fostering greener cities, which is why we're continually looking to increase our lineup of electric and hybrid cars in our car-sharing offering, Bolt Drive. You can also rent Bolt scooters and electric bikes via the app.

*Join Bolt Plus to unlock premium features!
Get the best of Bolt with Bolt Plus. Enjoy exclusive perks that save you time and money, making every ride smoother and more convenient.

Our mission is to make cities for people, not cars. We're doing this by bringing fast, reliable, and affordable forms of transport to millions of people around the world, while also helping millions of drivers support their families. The next time you need a ride, take a Bolt!

Bolt is available in 50 countries and 600+ cities around the world.

*Bolt car, scooter, and Plus options differ by location. Check the app for availability in your city.

Earn money driving with the Bolt Driver app. Sign up at https://bolt.eu/en/driver/

Questions? Get in touch via info@bolt.eu or at https://bolt.eu

Follow us on social media for updates, discounts and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X (formerly Twitter) — https://twitter.com/Boltapp
Updated on
12 May 2025
Events and offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
79.7L reviews
Cerys Gartside
16 May 2025
Have attempted to use this app on several occasions but there are never any drivers that actually accept the trip so it's just a waste of time. even when I'm stood right next to a car (according to the map) it still gets declined and takes another 5-10mins just to tell you there's no one else available in your area. it's not worth the cheaper quotes, just stick with Uber.
21 people found this review helpful
Did you find this helpful?
margarita m
6 May 2025
Frustratingly unreliable. When you try to book a scheduled ride it shows you lower price but drivers don't accept it. Even when I cancel and book a ride that is almost twice as expensive still all drivers can refuse to accept the ride and I'm left with all the plans messed up. It happened to me on several occasions, I cannot count on your service
47 people found this review helpful
Did you find this helpful?
Inigo van Dongen
5 March 2025
Shocking customer service. Had to cancel a pre-booked ride 5 minutes before it was scheduled for departure because there were no drivers available. Got charged a £25 cancellation fee and have been refused a refund because they claim there was one assigned. No option to appeal or escalate the issue, just left with the same responses from a chat box. Useless company, never using again.
164 people found this review helpful
Did you find this helpful?

What's new

Thanks for using Bolt!

We regularly update the app to provide a consistently high-quality experience. Each update includes improvements in speed and reliability. Check out the latest updates in the app!

Enjoying Bolt? Please leave a rating! Your feedback helps us improve.