
D M
I do not care about cool app animations and smileys you have now in the app. I need payments WORKING! The transfer to the new Finom was a pain - and now the payments are all getting blocked! Is it so difficult to check the technical details BEFORE starting the clients' transitions? Finom has parallized my payments for 2 weeks now, and even the support system is built in such a buggy way that I get kicked put of my aupport chats BEFORE I get a solution. Horrible main architecture.
4 people found this review helpful
PNL Fintech BV (trade name FINOM)
05 April 2025
Hi,
We would like to chat with you with regards to your experience with us. Can you provide contact at hello@finom.co? We are happy to look into the issue again if you contact us directly as we believe we can resolve it for you.

Liu Henry
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The Finom app won’t let me log in—keeps saying "something went wrong" even with the latest version. Tried all fixes (reinstall, clear cache, etc.), nothing works. Worst part? Customer support stopped replying mid-conversation. Terrible experience for a banking app.
PNL Fintech BV (trade name FINOM)
19 May 2025
Hello Liu, we're sorry to hear you experienced a technical issue while pairing your phone. We're on it! Someone from our team will be in touch with you shortly to resolve this for you. We appreciate your patience, and apologize for any inconvenience it might have caused.

Tom Shah
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The app doesn't save the items I put on my invoices, so now I have to create them from scratch every time even though they're always the same services. Massive waste of time. As for the banking, I can never trust this as a bank again after they suddenly changed their ibans, so now I just use it to create invoices, and even that doesn't work properly.
22 people found this review helpful
PNL Fintech BV (trade name FINOM)
09 April 2025
Hi Tom,
all invoicing tools should stay exactly the same and you should have a permanent access to all documents created/uploaded on your old account. It looks like a technical issue, we recommend to contact the customer support at hello@finom.co from your registered email address, thanks!